Draft commercial policy for review. This page is not a legal opinion, not tax advice, and not a statement that any particular refund window is required or excluded by Indian law.
- Service: Writey
- Website:
https://text2handwriting.site - Operator:
[LEGAL_ENTITY]【PENDING CONFIRMATION】 - GSTIN:
[GSTIN]【PENDING CONFIRMATION】 - Billing support:
support@text2handwriting.site - Last updated: 13 November 2026 (draft; display currency revised to USD)
- Effective date: 【PENDING CONFIRMATION】
The display and list currency is USD (confirmed by the Owner). Final price amounts, the payment provider, the refund window, any cooling-off or withdrawal right for digital services, and whether displayed prices include GST or other applicable tax must be confirmed by the operator (and, where needed, by a qualified India tax or legal adviser) before paid checkout goes live. Until then, this page is a reviewable draft, and checkout must not present it as a final, fully confirmed offer.
Related pages: Terms of Use, Pricing, Privacy Policy.
1. What you can already treat as the intended commercial structure
The following matches the approved product and pricing design. It is a description of the product, not a tax ruling.
- Writey sells only Free and Pro. Free is $0. Pro is a recurring subscription.
- Display and list prices are in USD (confirmed by the Owner on 13 November 2026). This supersedes the earlier INR recommended prices, which are withdrawn and must not be shown.
- Recommended amounts, still pending Owner confirmation of the final offer: $3.99 per month or $39 per year. The monthly price may be adjusted within $2.99–$4.99.
- There is no Lifetime plan in this MVP. Business / Teams / Education, if shown, is Contact or Waitlist only and is not sold at checkout.
- A paid period gives you Pro entitlements (including up to 150 export pages per month, no watermark, higher export quality, and licensed MVP styles). It is not unlimited.
- Cancelling a subscription stops future renewals. Unless a confirmed refund applies, Pro access is intended to continue until the end of the period already paid, then return to Free limits.
- Pages already exported in the current period still count against the server-side quota.
2. What must stay marked 【PENDING CONFIRMATION】
Do not freeze the following as final site claims until they are confirmed. Copy, checkout, invoices, and schema must use the cautious wording in this section, or stay silent, rather than invent a number or a legal conclusion.
| Topic | Draft status | What the site may say before confirmation | What the site must not say yet |
|---|---|---|---|
| Refund window (for example 7 days) | Suggested draft only, see Section 3 | “Refund requests are handled under our Refund Policy. The commercial window is still being confirmed.” | A guaranteed “7-day money-back” promise, or “all sales are final / no refunds under any circumstances” |
| Condition that Pro exports have not been used | Suggested draft only | The suggested rule may be described as a proposal | A final rule that any export automatically voids every legal remedy |
| Right to withdraw from digital services / “cooling-off” | 【PENDING CONFIRMATION】 | “This draft does not take away rights that applicable law says you cannot give up.” | That Indian law does or does not grant a 14-day (or any other) withdrawal right for this exact service |
| Mid-cycle prorated refunds | 【PENDING CONFIRMATION】 (draft intention: no prorated refund if you simply change your mind after using Pro, once the commercial policy is confirmed) | Cancellation stops future charges; refunds are described on this page | A hard “never prorated” statement presented as a legal certainty |
| Renewals (monthly or yearly) | 【PENDING CONFIRMATION】 | Renewals will be charged unless you cancel in time, once payments are on | Silent auto-renewal without a clear disclosure at checkout |
| Payment provider and methods (UPI, card, net banking, or others) | 【PENDING CONFIRMATION】 | “Payments will be processed by a third-party provider, to be confirmed.” | Naming a vendor as if already contracted, or collecting card data inside Writey forms |
| Legal entity that receives the money | [LEGAL_ENTITY] 【PENDING CONFIRMATION】 |
Placeholders only | A made-up company name |
| GST registration and GSTIN | [GSTIN] 【PENDING CONFIRMATION】 |
Placeholders only | A fake GSTIN |
| Whether the USD display prices include GST or other applicable tax | 【PENDING CONFIRMATION】 | “Applicable taxes will be shown at checkout once tax treatment is confirmed.” | “Inclusive of GST”, “exclusive of GST”, “tax-free”, or a made-up GST rate (including 18%) |
| Tax invoices | 【PENDING CONFIRMATION】 | “We will explain how invoices are issued after tax registration is confirmed.” | “GST invoice guaranteed with every purchase” if that process does not yet exist |
| A second display currency besides USD | Display and list currency is USD (Owner confirmed). Any second currency is 【PENDING CONFIRMATION】 | Show only USD until a second-currency rule is confirmed | Showing an unregulated INR price alongside USD, or treating an exchange-rate snapshot as a fixed front-end conversion |
| Chargeback / dispute process with the payment provider | 【PENDING CONFIRMATION】 | You may also contact your payment method issuer; we will cooperate with the processor | That chargebacks are forbidden or always rejected |
3. Suggested commercial refund rule (proposal only)
This section is a recommended starting point for Owner review. It is not in force until confirmed, and it is not legal advice.
Proposal:
- Free plan. There is no payment, so there is nothing to refund.
- New Pro subscription. If you request a refund within [7 days — PENDING CONFIRMATION] of the first successful charge for that Pro subscription, and you have not completed a successful Pro export in that period (meaning an export that used a Pro entitlement such as no watermark, high quality, or a Pro-only style), we would refund the amount actually paid, through the original payment method where the processor allows it.
- After a Pro export, or after the window. A change-of-mind refund would not be the default. We would still consider requests in good faith if the service was unavailable or materially did not match the description, without prejudice to any non-waivable rights.
- Renewals. The same unused-window idea may or may not apply to renewals. That choice is 【PENDING CONFIRMATION】. In all cases, you can cancel before the next renewal to avoid a further charge.
- Yearly plans. The same proposed window would be counted from the charge date, not spread across the whole year, unless Owner and counsel decide otherwise 【PENDING CONFIRMATION】.
- Cancellation without refund. You may cancel at any time. Access continues until the end of the paid period, then returns to Free, unless a confirmed refund is completed earlier.
- How to ask. Email
support@text2handwriting.sitefrom the account email, with the approximate date of the charge and, if you have it, the payment-processor reference. Do not send full card numbers, UPI PINs, or one-time passwords. - Timing of payout. Processor timelines are 【PENDING CONFIRMATION】. We will not invent a “refund in 24 hours” promise.
- Taxes. How GST is reversed or adjusted on a refund is 【PENDING CONFIRMATION】.
Mandatory consumer rights, if any apply to this service and this operator, are not waived by this draft. If a confirmed legal review requires a different window or wording, this page will be updated before or when payments go live.
4. GST and price display (tax treatment not confirmed)
Writey shows and lists prices in USD, including for users in India (Owner confirmed). Whether GST or other tax applies, whether the operator must register, whether the supply is an electronic service, and whether the advertised USD price must be tax-inclusive are questions of tax law and of the operator’s facts. This draft does not conclude those questions and does not state a GST rate. Payment rails remain 【PENDING CONFIRMATION】.
Until confirmation:
- Pricing pages and checkout should not mark $3.99, $39, or any other displayed USD price as “incl. GST” or “excl. GST” until tax treatment is confirmed.
- Do not show an unregulated INR equivalent alongside the USD price, and do not treat an exchange-rate snapshot as a fixed front-end conversion.
- Prefer a neutral line such as: “Final charges, including any applicable taxes, will be shown at checkout once tax treatment is confirmed.”
- After confirmation, the live page must state clearly whether the displayed price includes applicable taxes, show the GSTIN if required, and describe how a tax invoice can be obtained.
A recommended (not binding) direction for Owner review is: once the rate and registration position are known, prefer consumer-facing prices that already include applicable tax, so the number a person sees is the number they pay. That is a product recommendation, not a legal ruling.
5. Payment failures, chargebacks, and abuse
- A failed payment does not create a Pro entitlement.
- If a charge is reversed or a dispute is opened, we may return the account to Free limits and, where reasonable, pause new paid exports until the dispute is resolved.
- We may refuse a discretionary refund, or close an account, if we reasonably believe the request is fraudulent or an attempt to bypass plan limits. This does not block a person from raising a complaint through any forum that remains available under applicable law 【PENDING CONFIRMATION】.
6. Changes
We may update this Policy. Material changes will be shown on this page and, where reasonable, described at checkout. They will not be applied retroactively in a way that ignores mandatory law 【PENDING CONFIRMATION】.
7. Contact
- Billing and refunds:
support@text2handwriting.site - Operator:
[LEGAL_ENTITY],[REGISTERED_ADDRESS], GSTIN[GSTIN]【PENDING CONFIRMATION】